Latest Episodes
October 18 2024
How End-to-End Customer Journeys Generate Profitability and Growth in B2B Sales
Seismic Sessions
In this episode of Seismic Sessions, hosts Gemma Livermore and Rachael Rowe are joined by Nils Hafner from Luzern University of Applied Sciences and Art, and Adrian Whelan from Brown Brothers Harriman. They discuss modernising B2B sales in Financial Services by enhancing customer experiences and improving sales processes. Together, they explore topics such as transitioning from a multi-channel to multi-experience approach, the reasons for end-to-end customer journey failures, and the importance of breaking down silos between marketing, sales, and service divisions.
October 15 2024
The Path to UK T+1 Accelerated Settlement
Financial Markets Insights
In this episode, FMi podcast host David Berney is joined by Andrew Douglas, Chair of the Accelerated Settlement T+1 Task Force Technical Group. They discuss the journey to T+1 settlement in the UK, background of the Task Force and establishment of the Technical Group to deliver T+1, and insights from the US market's transition in May 2024. Andrew outlines potential challenges, explores collaborations and talks about the importance of industry participation in this significant financial industry project.
October 5 2024
Protecting the Brand
Seismic Sessions
Join Seismic’s Rachael Rowe and Gemma Livermore as they are joined by Alanna Nensel, Janus Henderson Investors, and Maddy Albon, Peel Hunt, to discuss the evolution of brand in the financial services industry.
September 24 2024
Carbon Credits Markets
Financial Markets Insights
In this episode of our In Conversation With… series, host David Berney is joined by Tokenovate’s CEO and Founder, Richard Baker, to discuss the complexities and advancements in the carbon credit market. They delve into the structural challenges, the role of Tokenovate, the importance of standards, and the future of carbon trading.
September 20 2024
The Evolution of Commercial Roles in Financial Services
Seismic Sessions
Jen Adams, Chief Commercial Officer at Virgin Money Investments, and Michelle Booth, Head of Growth, Activation and Innovation at Lloyds Banking Group, join our hosts to discuss the evolution of commercial roles and team dynamics within financial services. The conversation will explore how breaking down silos between commercial and customer departments leads to success.
September 11 2024
The Hedgehog Theory for Enhancing Team Performance
Seismic Sessions
In this episode of Seismic Sessions, hosts Rachael Rowe and Gemma Livermore are joined by Zarina Ward, Global Chief People Officer at Verian, and Andrew Salmon, Director at Alpha FMC. They discuss team building in Financial Services, the concept of 'hedgehog teams,' and how to combine diverse skills to enhance team performance and drive business success.