Seismic Sessions

This episode explores product strategy evolution and AI's future impact in financial services. Hosted by Gemma Livermore, International FS Marketing Lead at Seismic and Rachael Rowe, RVP at Seismic, along with guests Conrad Ford, Chief Product & Strategy Officer at Allica Bank, and Kerry Ryan, Senior Director, Financial Services Industry Strategy & Marketing at Seismic, the discussion highlights the importance of creating personalised content, understanding client needs, and the vital role of humanising sales experiences in sales technology adoption.

In this episode of Seismic Sessions, hosts Gemma Livermore and Rachael Rowe are joined by industry experts Anthony Scammell, Adviser and Client Services Director at Quilter, and Thomas Howard, Group Senior Lawyer at Vanquis Bank. They discuss the FCA’s new Consumer Duty and the impact it will have on Financial Services. The conversation explores the benefits of the new standard from a customer perspective and practical steps that firms can take to implement it, including how wealth managers can utilise technology to aid in their compliance of the Duty and ensure wider business growth.

Seismic’s Gemma Livermore and Rachael Rowe discuss the evolution of learning and coaching in financial services with guests Nicki Auret, HR Director at ICBC Standard Bank, and Monica Stancu, Senior Diversity and Inclusion Manager at Lloyds.

Listen now as Seismic’s Gemma Livermore and Rachael Rowe are joined by Evelyn Partner’s Claire Bailey and Rise by Barclay’s Tony Margiotta to explore the role of community in Financial Services.

Tune in as Seismic’s Gemma Livermore and Rachael Rowe explore the critical need for embedded compliance in financial services with BNY Mellon’s Madison Gray and Lockton’s Hannah Pring.